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Why is the popup not showing up?
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Some of the reasons might be:
* Your browser or a browser addon might be blocking third party scripts
* The popup is disabled in app settings. Please check section 'options' from main tab menu, there the option 'Enable/Disable App'
* The popup wont show up for same user. Please try on another browser, another device, or using incognito/private browsing. You may also just clear your cookies and refresh the page.
If it still does not show up, please contact us.
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Does it affect SEO?
- Web crawlers will see all content of your shop, even when its below the popup, so it should not cause any harm to your SEO.
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Does it affect page speed?
- The Popup was developed with page speed in mind. It does add only minimal delay to page loading times.
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How to restrict the popup appearing only on homepage or some other page?
- This feature is in the plans, let us know if its something you need!
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Question not answered?
- Please contact support at [email protected] for any questions not answered in the FAQ